bh777 Privacy Policy

1 Information We Collect

When creating an account and using services at bh777, we may collect the following types of information:

a) Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Password (stored in encrypted form)
• Documents submitted for identity verification (national ID card, passport, or others)
• Financial transaction details — such as information related to bKash, Nagad, Rocket, or Upay accounts

b) Automatically collected information:

• IP address and device information
• Browser type and operating system
• Pages visited, session duration, and click behavior
• Information obtained from cookies and similar tracking technologies

c) Information received from third parties:

For identity verification or fraud prevention purposes, we may collect information from third-party verification agencies. This process is conducted entirely through SSL-encrypted channels.

2 Purpose of Using Information

Collected information is used for the following purposes:

• To ensure account creation and management
• To process deposits, withdrawals, and other financial transactions
• To verify age (our services are for users aged 21+ only)
• To detect and prevent fraudulent activity
• To provide customer service and technical support
• To improve the security and performance of the platform
• To comply with applicable laws and regulations
• To fulfill responsible gaming obligations
• To send relevant promotional information with your consent

We never sell your information to third parties or share it for commercial purposes without your explicit consent.

3 Data Storage & Security

bh777 uses industry-standard security measures to protect your personal information. The key components of our security framework are:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel can access the necessary information.
• Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
• Firewall & Intrusion Detection: Active protection measures are in place to prevent unauthorized access.

Data transmission over the internet is not completely risk-free. We strive to ensure the highest level of protection, but no service can guarantee 100% security. It is your responsibility to keep your account password confidential.

4 Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide our services. Upon requesting account closure, we will:

• Retain certain information for the period required to fulfill applicable legal obligations
• Keep financial transaction records for the mandatory retention period
• Retain necessary information for fraud prevention and security purposes
• Securely delete information when it is no longer needed for the above purposes

5 Sharing Information with Third Parties

We generally do not share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, and Upay.
• Identity verification agencies: As required for account verification and fraud prevention.
• Technology service providers: Partners who provide the technical support needed to operate the platform.
• Legal obligations: In response to a court order or a legitimate request from a competent authority.

All these third parties are bound by strict confidentiality agreements with bh777 and may only use the information for the specified purpose.

6 Cookies & Tracking Technologies

bh777 uses cookies to improve your browsing experience and to deliver services effectively. The types of cookies we use are:

• Essential cookies: Necessary for maintaining login status and operating the basic functions of the site.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Used to understand which sections are most frequently used and to improve the service.
• Security cookies: Used to detect and prevent fraudulent activity.

You can control cookies by changing your browser settings. However, disabling cookies may cause some platform features to not work properly.

7 Children's Privacy

bh777's services are for individuals aged 21 years or older only. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is conducted at the time of account registration.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

8 Marketing Communications

If you consented to receiving promotional information at the time of registration, we may contact you about new offers, bonuses, and updates from bh777. This communication is generally done via email.

You may opt out of marketing communications at any time. You can unsubscribe from the marketing list by clicking the "Unsubscribe" link at the bottom of an email or by sending a request to [email protected]. However, even after opting out of marketing communications, you will still receive important messages related to your account and services.

9 Policy Changes

bh777 reserves the right to update this privacy policy at any time. If significant changes are made to the policy, we will notify you via email or through a notification within the platform.

If you continue to use the services after updated policy is published, you will be considered to have accepted the new policy. We therefore recommend that you review this page regularly.